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Heatable Review: Online Heat Pump Installer — Who It Suits

An independent look at Heatable, the online-first heat pump retailer and installer — how its quoting model works, and how it differs from getting neutral advice.

By James Whitmore Reviewed by Dr Emma Lin, MCS Senior Engineer · MCS-EL-558202 · 5 min read · Published 3 August 2026

Heatable is an online heating installation company that started out selling and fitting gas boilers, and has since expanded into air source heat pumps. Unlike some of the other companies covered in this cluster, it is not an energy supplier — it has no gas or electricity tariff to steer you toward. Its business is quoting, selling and installing heating systems, largely through an online-first process.

Independent, unaffiliated review

Heat Pump Saver has no commercial relationship with Heatable. We are not affiliated with it, we receive no payment, commission or referral fee from it, and nothing on this page has been supplied or approved by Heatable. This is our own analysis of its public business model, not a rating, a score or a recommendation. Before choosing any installer — Heatable included — get more than one quote.

What Heatable is

Heatable lets you get an online estimate for a heat pump by answering a set of questions about your home, rather than starting with an in-person sales visit. That estimate is typically followed by a home survey to confirm the detailed heat-loss figures and finalise a fixed price, and Heatable's own installers then carry out the work. It is MCS-certified and states that it manages the Boiler Upgrade Scheme grant application on a customer's behalf. It built its reputation around online-first domestic boiler installation before extending the same model to heat pumps.

The structural point

Because Heatable has no energy-supply arm, the specific conflict that applies to supplier-installers — steering you toward a particular electricity tariff — doesn't apply here in the same way. But a different version of the same underlying issue remains: Heatable sells a defined catalogue of heat pump brands and models, quotes and installs them itself, and is paid based on the job it wins. Its online quoting tool is built around what Heatable can offer, not around ranking every option on the UK market, including ones it doesn't stock. That's simply how a retailer's quoting system works — but it means the first number you see is a product recommendation, not a market survey.

Genuine strengths of this model

  • No tariff angle. Heatable's revenue comes from the installation itself, not from switching your energy supply — one less incentive to weigh up.
  • A quote before a sales visit. Useful for homeowners who find in-home sales appointments uncomfortable or time-consuming, or just want an initial figure quickly.
  • One company for design, fitting and grant paperwork, rather than coordinating several tradespeople and an Ofgem application yourself.
  • A model built specifically around UK domestic heating retail, rather than heat pumps being a smaller offer attached to an unrelated core business.

Where the conflict shows up in practice

The narrowing effect here is the same one that applies to any single-catalogue retailer: you're seeing Heatable's shortlist, sized against Heatable's own survey, quoted at Heatable's prices. If a smaller local MCS installer would fit a different brand more suitably, or a different unit would work better with your existing radiators, the online tool has no way to surface that — it can only quote what's on Heatable's books.

Who this tends to suit

  • Homeowners who want a fast, largely digital process and are comfortable with a defined product range.
  • People who've already ruled out hunting for tradespeople themselves and want one company managing design, install and grant paperwork together.

Who should get more quotes first

  • Anyone who wants to compare heat pump brands outside Heatable's range.
  • Homeowners who'd prefer an independent, in-person survey before any figure is quoted.
  • People who want to weigh an online retailer's price against a local independent installer's.

How this differs from a neutral comparison

Heat Pump Saver doesn't sell, quote or install any heat pump. We have no catalogue to protect and no job to win, so there's nothing here shaped by what we have on offer. That's a different kind of usefulness to what an online retailer like Heatable provides — a step before you get a quote, not a substitute for one.

The bottom line

Heatable's heat pump offer is a straightforward extension of an online boiler retailer's model: convenient, digital-first and self-contained. It removes the energy-tariff conflict that applies to supplier-installers, but it remains a single company quoting, selling and fitting its own range — not a comparison of the wider market.

Before you commit, check your Boiler Upgrade Scheme eligibility — the £7,500 grant applies regardless of which installer you use — and compare Heatable's quote against at least one independent MCS installer via our installer directory.

Get more than one quote

Heatable is one option among several. Compare independent MCS installers and run your own numbers before committing.